RIDGEFIELD REMOTE CARE
The Ridgefield Group understands the need for businesses and small
offices to have the computer support they deserve. Computer problems,
viruses and lack of pro-active attention can cost you thousands
of dollars per year in costly repair. Our "Remote Care"
program will give you the piece of mind and the service you deserve
for a low monthly fee.
In our 10 years of experience and service to the small to medium
business market we have noticed that most computer problems can
be resolved without a site visit as long as you have a high speed
internet connection. Advances in technology now make this possible.
Ridgefield can configure your computers and servers for secure remote
access so you can run your business and leave the maintenance and
updates to us.
Remote access is performed by scheduled permission only, so you
are assured that we are in your systems only when you want us to
be. Secure unattended access can be enabled for servers and overnight
services as well.
Ridgefield "Remote Care" includes monthly services such
as security updates to your operating system, anti-virus definition
updates and discounted labor rates for computers and servers covered
by the "Remote Care" plan.
You will receive the following benefits as a Ridgefield “Remote
Care” client:
• Monthly proactive examination of your computer systems
and weekly examination of your servers
• Maintained updates to your computer and server operating
systems as well as your anti-virus and anti-spyware applications
• Username and Password access to our online "Help Desk"
system. With the system the client will have direct online access
to a Ridgefield Group technician for assistance.
• E-mail alerts directly to our technicians in the event of
a system emergency.
• Discounted labor rates for computer services for computers
and servers covered by the "Remote Care" plan.
Rates start as low as $19.99 per month and
vary based on the number of computer and servers located at you
place of business.
Please e-mail us at sales@ridgefieldgroup.com
for a quote.
Or call us today at 1-888-743-4334 x103
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