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RIDGEFIELD REMOTE CARE

The Ridgefield Group understands the need for businesses and small offices to have the computer support they deserve. Computer problems, viruses and lack of pro-active attention can cost you thousands of dollars per year in costly repair. Our "Remote Care" program will give you the piece of mind and the service you deserve for a low monthly fee.

In our 10 years of experience and service to the small to medium business market we have noticed that most computer problems can be resolved without a site visit as long as you have a high speed internet connection. Advances in technology now make this possible. Ridgefield can configure your computers and servers for secure remote access so you can run your business and leave the maintenance and updates to us.

Remote access is performed by scheduled permission only, so you are assured that we are in your systems only when you want us to be. Secure unattended access can be enabled for servers and overnight services as well.

Ridgefield "Remote Care" includes monthly services such as security updates to your operating system, anti-virus definition updates and discounted labor rates for computers and servers covered by the "Remote Care" plan.

You will receive the following benefits as a Ridgefield “Remote Care” client:

• Monthly proactive examination of your computer systems and weekly examination of your servers
• Maintained updates to your computer and server operating systems as well as your anti-virus and anti-spyware applications
• Username and Password access to our online "Help Desk" system. With the system the client will have direct online access to a Ridgefield Group technician for assistance.
• E-mail alerts directly to our technicians in the event of a system emergency.
• Discounted labor rates for computer services for computers and servers covered by the "Remote Care" plan.

Rates start as low as $19.99 per month and vary based on the number of computer and servers located at you place of business.

Please e-mail us at sales@ridgefieldgroup.com for a quote.
Or call us today at 1-888-743-4334 x103